Sample 2011 remediation reports

 Non-compliance Action taken to comply Follow-up action
Supplier sector:
Services report # IDA-5130-02
Location:
India
Audit date:
6 June, 2011
  1. Could not verify minimum wage, overtime wage, or overtime hours due to lack of In/Out time records
  1. Provided door entry/exit records
  1. Provide system log in/log out time
Supplier sector:
Content operations report # SHCJ06847-02
Location:
China
Audit date:
29 June, 2011
  1. Missing fire extinguisher in canteen
  2. Overtime wage less than required by law
  3. Overtime hours exceed legal limit
  1. Installed two fire extinguishers
  2. Paid correct wage
  3. Management to control overtime hours
  1. Completed; reconfirm at next audit
  2. Follow up at next audit
  3. Follow up at next audit
Supplier sector:
Content operations report # IDA-5796-01
Location:
India
Audit date:
30 September, 2011
  1. Lack "no objection certificate" from fire department
  2. Evacuation plan not displayed and emergency lighting not installed
  3. No handrail on staircase
  4. Fire drills not conducted and employees not trained in firefighting
  5. Drinking water not tested
  6. Day of rest not provided
  7. Stack height of power generation set too low
  8. Lack Shops and Commercial Establishments Act registration
  9. Accident register not maintained
  1. Obtained certificate
  2. Posted evacuation plan and installed lighting
  3. Installed handrail
  4. Conducted fire drill and provided firefighting training
  5. Tested water and provided report
  6. Issued “Weekly offs” policy
  7. Adjusted stack height
  8. Obtained correct registration
  9. Compiled accident register
  1. Completed; copy received. Follow-up at next audit
  2. Completed; reconfirm at next audit
  3. Completed; copy received
  4. Follow-up at next audit
  5. Follow-up at next audit
  6. Completed; copy received. Follow-up at next audit
  7. Completed; reconfirm at next audit
  8. Completed; copy received
  9. Follow-up at next audit
Supplier sector:
Print report # MAL-0731-02
Location:
Malaysia
Audit date:
18 October, 2011
  1. No signage for fire extinguishers
  2. Fire extinguishers obstructed
  3. Work days exceeded maximum allowed by law
  1. Posted signs
  2. Removed materials near fire extinguishers
  3. Management to implement controls on overtime through outsourcing
  1. Completed; reconfirm at next audit
  2. Follow-up at next audit
  3. Follow-up at next audit
Supplier sector:
Content operations report # PHI-1780-01
Location:
Philippines
Audit date:
18 October, 2011
  1. Overtime hours exceed RE Code and rest days not provided as required by law
  1. Integrating tracking into electronic record keeping system to monitor overtime and days of rest
  1. To keep Reed Elsevier advised of progress and date of completion
Supplier sector:
Content operations report # IDA-3510-03
Location:
India
Audit date:
18 October, 2011
  1. CO2 fire extinguisher not provided
  2. Emergency light not installed
  3. missing fire alarm hammer
  1. Installed CO2 type of fire extinguisher with adequate working pressure
  2. Installed emergency light
  3. Hammer provided at all fire alarm call points
  1. Completed; reconfirm at next audit
  2. Completed; reconfirm at next audit
  3. Completed; reconfirm at next audit
Supplier sector:
Content operations report # 111018-LT
Location:
Lithuania
Audit date:
18 October, 2011
  1. No written Anti-bribery policy
  2. Employees not trained regarding compliance with laws
  1. Anti-corruption policy awaiting confirmation by Board
  2. Training scheduled
  1. Provide copy of policy when approved
  2. Confirm date of completion
Supplier sector:
Content operations report # HKG-08438-08
Location:
China
Audit date:
27 October, 2011		 None found None needed  
Supplier sector:
Technology report # IDA-5869-01
Location:
India
Audit date:
2 November, 2011
  1. Emergency lighting not provided in emergency staircases
  2. No registration to engage contract labour
  3. Labour contractor lacks business license
  4. Code not posted
  1. Installed emergency lighting
  2. Submitted application
  3. Will require registration certificate by providers of labour contract services
  4. Posted code on notice board
  1. Completed; reconfirm at next audit
  2. Provide registration certificate
  3. Provide labour contractor business license
  4. Completed; replace as needed
Supplier sector:
Technology report # IDA-5883-01
Location:
India
Audit date:
8 November, 2011		 None found None needed  
Supplier sector:
Content operations report # SHCJ12413-01
Location:
China
Audit date:
14 November, 2011
  1. Fire drill not conducted and records not maintained
  2. Minimum wage, overtime wage and overtime hour issues documentation missing
  3. No child-bearing leave and annual leave policy and records
  4. No written Anti-bribery policy and employee training
  1. Conducted fire training and maintaining records
  2. Implemented new attendance record system
  3. Included child-bearing leave policy and annual leave policy in staff handbook
  4. Wrote anti-corruption policy and scheduled training
  1. Completed; reconfirm at next audit
  2. Provide records from new system for first three months
  3. Auditor to validate documents
  4. Auditor to validate policy; confirmation when training is completed
Supplier sector:
Print report # IDA-5904-01
Location:
India
Audit date:
15 November, 2011		 None found None needed  
Supplier sector:
Content operations report # GUZ-08301-03
Location:
China
Audit date:
21 November, 2011
  1. Frequency of fire drills less than required by law
  2. Wages paid late to resigned employee
  1. Fire drill conducted and annual schedule set
  2. Will make final payments on last working day
  1. Follow-up at next audit
  2. Follow-up at next audit