2011 Key CR data

Data summary201120102009200820071
Intensity ratio2          
Revenue (£m) 6,002 6,055 6,071 5,334 4,584
People          
Number of full time equivalent employees (year end) 30,500 30,200 32,300 34,800 31,500
Percentage of employees who are female (%) 54 54 54 54 55
Percentage of management employees who are female (%) 45 45 43 46 45
Community          
Total cash and in-kind donations (products, services and time) (£m) 7.9 6.6 6.9 5.9 5.5
Market value of cash and in-kind donations (£m) 13.7 14.0 13.4 11.9 6.2
Number of staff volunteering3 10,378 9,641 10,816 9,752 7,090
Total number of days volunteered in company time 9,959 9,920 8,928 8,606 5,391
Health and safety (lost time)          
Incident rate (cases per 1,000 employees) 1.74 1.54 1.88 1.80 1.68
Frequency rate (cases per 200,000 hours worked) 0.20 0.17 0.21 0.20 0.19
Severity rate (lost days per 200,000 hours worked) 3.37 3.67 4.90 5.15 4.46
Number of loss time incidents (>1 day) 52 47 61 55 46
SRS (Socially Responsible Suppliers)          
Number of key suppliers on SRS database 457 606 589 368 391
Number of independent external audits 41 43 39 19 21
Number Signing Supplier Code of Conduct (%) 64 60 50 74 71
Environment          
Total energy (MWh) 269,626 273,983 274,294 237,842 234,485
Office energy (MWh) 129,775 146,993 166,836 108,315 109,008
Data centre average Power Usage effectiveness (PUE) 1.724 1.750 n/a n/a n/a
Percentage of electricity from renewable sources (%)4 23 13 11 12 10
Water (m3) 456,795 465,619 486,800 441,905 485,951
Climate change (tCO2e)          
Scope 1 (direct emissions) 12,138 13,131 17,370 20,032 18,337
Scope 2 (gross electricity and heat) 139,650 148,316 147,805 123,834 122,257
Scope 3 – business travel5 30,398 34,489 29,676 30,926 37,819
Gross emissions 182,186 195,936 194,851 174,791 178,414
Renewable energy 31,188 16,616 14,098 13,356 10,931
Net emissions 150,998 179,320 180,753 161,435 167,483
     Scope 3 Other (estimated)6          
     Scope 3 – suppliers 569,125 386,226 755,894 n/a n/a
     Scope 3 – home base employees 1,378 n/a n/a n/a n/a
     Scope 3 – commuting 46,017 n/a n/a n/a n/a
     Scope 3 – water use 133 140 134 n/a n/a
Waste          
Total waste (t) 11,447 12,335 10,772 12,357 14,356
Percentage of waste recycled (%) 66 63 60 46 43
Percentage of waste diverted from landfill (%) 69 66 64 53 48
Paper          
Production paper (t) 58,279 65,777 73,217 78,662 95,642
Sustainable content of graded paper (%)7 100 100 100 94 96
  1. Data for continuing operations, excluding the education business sold in 2007
  2. Absolute results divided by revenue. Intensity ratio allows environmental performance data to relate year on year changes in our business
  3. All RE employees can take up to two days off per year (coordinated with line managers) to work on community projects that matter to them. Number of staff volunteering reflects the number of staff using their two days, as well as those who participated in other company sponsored volunteer activities
  4. We purchase renewable electricity on green tariffs at key locations in the UK, Austria, Germany, France, and the Netherlands. In the US we also purchase and retire Renewable Energy Certificates (RECs)
  5. Scope 3 business travel covers air, rail and personal cars used for business purposes but does not include car fleet which is included in Scope 1 as stipulated in the GHG protocol
  6. As we continue to expand Scope 3 emission sources and set up data collection systems, impacts are estimates and still need improvement; we continue, for the time being, to separate these out from the total emissions. See Climate change in the environment section for more details
  7. All paper we were able to grade in 2011 – 93% of total production stock – was graded PREPS 3 or 5 (known and responsible sources). See Paper in the environment section for full details