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Chief Executive Officer's Statement

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2011 was a year of good progress both strategically and financially

Unique Contributions

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In focusing on our unique contributions we benefit others and add value for Reed Elsevier

Governance

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Good governance matters because it creates the framework for our business

People

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Valuing our 30,500 people means being an employer of choice

Customers

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We aim to improve professional and business outcomes for our customers

Community

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Contributing to our global communities is both an opportunity and a responsibility

Supply Chain

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We uphold Reed Elsevier values in our supply chain

Environment

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Protecting the environment is a business, social, and human responsibility

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