CR Report 2011
Introduction
Unique contributions
Governance
People
Customers
Community
Supply chain
Environment
Appendices
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2011 was a year of good progress both strategically and financially
In focusing on our unique contributions we benefit others and add value for Reed Elsevier
Good governance matters because it creates the framework for our business
Valuing our 30,500 people means being an employer of choice
We aim to improve professional and business outcomes for our customers
Contributing to our global communities is both an opportunity and a responsibility
We uphold Reed Elsevier values in our supply chain
Protecting the environment is a business, social, and human responsibility